NEXAFILE PRODUCT GUIDE

Support

A short guide to your workspace and document analysis.

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AI + HUMAN SUPPORT

Need help? Send us a support request

NexaFile support for individuals, freelancers/professionals and teams. Describe what you were doing, the document source, the step that failed and any error message so we can help faster.

Support

Support

You can also use AI Support for product guidance, cloud import, Verified AI Report/evidence, trial, billing, privacy or technical questions.

Tell us what happened. The ticket is saved in the platform admin console and can also be emailed to the support mailbox.

Review the result

  • Check the summary, fields, risks, dates, amounts and recommended actions against the original documents before making decisions.
  • Owners and admins invite teammates. Each person receives access according to their assigned role and document permissions.
  • Documents are private to their creator by default. Owners, admins and department managers do not automatically see their content. An authorized person explicitly assigns a document to a reviewer, who can approve it or request changes within their granted permissions.
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