AI Credits usage guide
See the AI Credits included in each plan, when they are used and how to add more.
AI Credits in your plan
1,000 AI Credits
3,500 AI Credits
7,000 AI Credits
The Trial includes 25 AI Credits.
How usage works
AI Credits are used for the AI processing you request. Simple files use fewer credits; long, scanned, image-heavy or complex documents use more. See your used and remaining balance in Billing.
Your balance is checked before each new AI task, so a task will not start when there are too few credits.
When AI Credits run low
NexaFile warns you when credits are running low. If there are not enough for a new task, that task cannot start. The workspace Owner can buy more; existing documents and results remain available.
View plans and AI CreditsBuying more does not change your current period
A refill adds AI processing capacity to the current period. It does not increase the member cap, reset storage or move the period end. A new period requires a full plan renewal.
