What does NexaFile do?
NexaFile summarizes documents, extracts important information, highlights items to verify and creates review-ready reports before users act.
NEXAFILE FAQ
Frequently asked questions
Clear information for choosing a plan and using NexaFile correctly.
Which file formats are supported?
PDF, DOCX, XLSX, PPTX, TXT, CSV and common image formats are supported. Results depend on file structure, scan quality and readable content.
Does NexaFile analyze all accepted content?
Yes. NexaFile processes accepted content in full or clearly declines it before analysis; it does not silently read only the first pages.
Why can a file be declined when AI analyses remain?
AI-analysis count and remaining processing allowance are separate plan benefits. If a file cannot be processed, NexaFile explains whether to use a smaller or clearer file, or change plan when appropriate.
How is document data handled?
NexaFile processes only content needed for the requested feature. Provider, deletion, export and retention details are described in the Privacy Policy.
Can I connect Google Drive, OneDrive and SharePoint?
Yes. Users explicitly connect and select documents. Access depends on account permissions, workspace roles and the Cloud provider configuration.
How do Owner, Admin and Member roles differ?
Owners manage the workspace and billing; Admins help administer allowed areas; Members use permitted features. Backend authorization is checked before sensitive actions.
Can AI results be wrong?
Yes. AI output is assistive. Verify results and evidence against source documents before legal, financial, tax, HR or operational decisions.
Need more help?
Contact NexaFile support for account- or workspace-specific questions.
Contact support