What does NexaFile do?
NexaFile summarizes and extracts documents, surfaces findings and risks, traces findings to source evidence and pages, shows confidence, and creates reports for human review before action.
NexaFile FAQ
Frequently asked questions
Clear information about using NexaFile and choosing a plan.
Which file formats are supported?
PDF, DOCX, XLSX, PPTX, TXT, CSV and common image formats are supported. Results depend on file structure, scan quality and readable content.
Does NexaFile analyze all accepted content?
Yes. NexaFile processes accepted content in full or clearly declines it before analysis; it does not silently read only the first pages.
Why can a file be declined when AI Credits remain?
AI Credits depend on processing workload. Large, scanned, image-heavy or complex files can require more credits; NexaFile indicates when the balance is insufficient before processing.
How is document data handled?
NexaFile processes content needed for the requested feature. Provider, deletion, export and retention details are in the Privacy Policy.
Can I connect Google Drive, OneDrive and SharePoint?
Yes. Users connect their own accounts and explicitly select documents. Access depends on account permissions, workspace roles and cloud provider configuration.
How do Owner, Admin and Member roles differ?
Owners manage the workspace and billing; Admins administer permitted areas; Members use features they are allowed to access. The server checks authorization before sensitive actions.
Can AI results be wrong?
Yes. AI output assists review. Check results and evidence against source documents before legal, financial, tax, HR or operational decisions.
Need more help?
Contact support about questions specific to your account or workspace.
Contact support